Returns

In the event that an order or portion of an order needs to be returned, a Return Goods Authorization must be requested within 30 days of receiving the order.  Send a filled and signed copy of the return form listed on the 'Returns Info' page.  Any returned parts not assigned an authorized RGA# or without a signed and filled return form will be stored for 30 days, after which will be considered abandoned property.  Do not ship goods back to the original shipping distribution unless directed by us to do so.  In addition to any special instructions listed on your RGA form, postage must be prepaid, and the RGA# clearly marked by the shipping label by permanent marker.  All returns should be in and packed as the original packaging in such a manner to be saleable as new.  All shipping costs on returns and exchanges are the responsibility of the original purchaser. All returns are subject to a 15 percent restock fee.  Most restock fees are waived with proof of a replacement part order.

 Print Required RGA Form - CLICK HERE 

UPS shipping Call Tags/Labels for purchase - CLICK HERE

Accu Auto Parts is here to assist you before, during and after your purchase.

If you need assistance please call us Toll-Free:

800-869-7030

All returns must have a Return Goods Authorization number issued and clearly marked on the outside of your packaging.  Restocking charge of 15% is only applied in cases where a return is sent without a coresponding replacement order on file.  Special orders, tools and installed parts are not returnable for any reason, so please check original and replacement part dimensions BEFORE attempting installation.

If there is any difference between your new and original parts, please be prepared with dimensions and any relavent numbers before you call, as it is virtually impossible to determine what may be the issue without them!